Respect of Right to Privacy
At Danville State Savings Bank, we recognize that our customers expect their personal financial information to remain private and secure and we take every precaution to provide you with the same level of privacy within our virtual branch that you receive through more traditional bank delivery channels.
Collection and Use of Personal Information
The collection of personal information on-line is designed to protect access to your personal accounts and to assist the bank in providing you with the products and services you want and need. All personal information collected and stored by the bank is used for specific business purposes to protect and administer your personal accounts and transactions, to comply with the state and federal banking regulations, and to help the bank better understand your financial needs in order to design or improve our products and services to better serve our customers. Employing stringent security measures in the collection of your personal information, all Danville State Savings Bank on-line account applications are submitted to a secure administration site through an encrypted application. Furthermore, auditing mechanisms have been put into place to further protect your information by identifying which employee has accessed and in any way modified, updated, or added to your personal information.
Restrictions of the Disclosure of Account Information
The business of personal finance is inherently private, and Danville State Savings Bank holds all of your account information in the strictest confidence. It is the bank's policy not to reveal specific information about customers' accounts or other personally identifiable data to unaffiliated third parties for their independent use, except for the exchange of information with reputable information reporting agencies to maximize the accuracy and security of such information or in the performance of bona fide corporate due diligence or business matters, unless (1) the information is provided to complete a customer initiated transaction; (2) the customer requests and permits it; (3) the disclosure is required by, or allowed by law (e.g. subpoena, investigation of fraudulent activity, request by regulator, etc.); (4) the customer has been informed about the possibility of disclosure for marketing or similar purposes through a prior communication and given the opportunity to decline (i.e. "opt out").
Maintaining Customer Privacy in Business Relationships with Third Parties
At times it is necessary to provide personally identifiable information about our customers to a third party, such as a vendor or service company we hire to do an outside audit. An example of this is our accounting firm that does periodic audits to ensure our records are accurate and to further protect our customers from possible errors in our records. These vendors and service companies agree to safeguard our confidential customer information and they must abide by applicable law.
Limitations on Our Employees' Access to Information
At Danville State Savings Bank, employee access to personally identifiable customer information is limited to those employees with a business reason to know such information. Employees are educated on the importance of maintaining the confidentiality of customer information. In addition, individual user names and passwords are used by approved bank personnel to access your personal information on-line, and this provides us auditing trails to further safeguard the privacy of your personal information on-line. Employees who violate these privacy principles will be subject to immediate disciplinary measures.
Any "cookies"* which are placed on your system are for identification verification purposes only (to reduce unnecessary password entry for the various functions in Internet Banking) and serve no further functions. We can not and do not wish to track your individual web page usage.
*"Cookies" are small files placed on your hard disk drive, usually in a special directory in your browser software, which can be used for purposes which would affect your privacy. For example, some web sites place cookies on your computer for the purpose of tracking which web sites you visit or which products you buy.
Our online banking does place a cookie on your hard drive when you access your accounts via the Internet. However, this cookie is not used for any purpose which is in conflict with your right to privacy. It is used for your convenience, reducing the number of times you are required to enter your User ID and passcode as you use the various services available.
Disclosure of Privacy Policies
Danville State Savings Bank is committed to ensuring the privacy of our customers' personal information.
For more information regarding our privacy policies, please contact us via E-mail at [email protected] or call 392-4261 (Toll-free 877-392-4261).